Last updated: Feb 23, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to OpenCultureBot.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: India

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the OpenCultureBot Slack application and Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Slack refers to the Slack messaging platform where our Service operates.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

• Website refers to OpenCultureBot, accessible from https://www.openculturebot.com

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

AI Processing and Data Usage

Data processed by OpenCultureBot for moderation is NOT used to train AI models, in accordance with Slack's data policies.

AI Moderation and Accuracy

OpenCultureBot uses AI moderation powered by OpenAI GPT-4. Important information about our AI processing:

• AI processing only occurs if the user explicitly opts in

• Messages are analyzed solely for moderation purposes

• Data is not used to train AI models

• AI-generated moderation decisions may not always be accurate. Users should review flagged content where necessary

• OpenAI retains inputs for up to 30 days for abuse detection

Collecting and Using Your Personal Data

OpenCultureBot strictly adheres to Slack’s privacy model. It does not grant users access to messages, files, or channels that they would not otherwise have access to within Slack.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Basic user information provided through Slack OAuth

• Message content that is explicitly submitted for moderation

• Usage Data

• Slack user IDs, workspace IDs, and channel IDs that are necessary to provide app functionality within Slack.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies

A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

Web Beacons

Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies

  • Type: Session Cookies

  • Administered by: Us

  • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

• Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies

  • Type: Persistent Cookies

  • Administered by: Us

  • Purpose: These Cookies allow us to remember choices You make when You use the Website.
    
    

Email Addresses Provided After Installation
If You voluntarily provide an email address to Us (for example, on a post-installation page), We will only use it to send You updates or other relevant information regarding Your account and Our Services. You can opt out of these emails at any time by clicking the unsubscribe link in any email or by contacting us at [support@openculturebot.com]. We will not send You any unsolicited marketing emails unless You have explicitly consented to receive them, and We will handle these emails in accordance with this Privacy Policy.

Slack Data Usage

OpenCultureBot strictly adheres to Slack's privacy policies:

• We do not store, export, or back up Slack messages beyond their intended use

• We do not allow unauthorized access to private Slack channels or messages

• We do not manually map Slack users to external accounts

• Authentication is performed exclusively through Slack OAuth 2.0

• We do not bypass Slack's privacy controls

• We do not expose private channel names or membership lists

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service

• To manage Your Account

• For the performance of a contract

• To contact You regarding Service updates

• To provide You with news and general information

• To manage Your requests

• For business transfers

• For other purposes such as data analysis and service improvement

Legal Basis for Processing Data

OpenCultureBot processes personal data based on the following legal grounds:

• User Consent

  • AI moderation processing requires explicit opt-in

  • Cookie usage requires user agreement

• Contractual Obligation

  • Processing necessary to provide the Service

  • Fulfilling user requests and requirements

• Legal Compliance

  • Retaining data to meet regulatory obligations

  • Responding to legal requests from authorities

• Legitimate Interests

  • Improving service functionality

  • Ensuring security and preventing fraud

  • Analyzing and improving our services while respecting user privacy

Retention of Your Personal Data

OpenCultureBot follows strict data retention policies for different types of data:

• User-provided data

  • Slack OAuth information and messages submitted for moderation are deleted within 14 days of uninstallation

  • All personal data is permanently erased within 7 days upon user request

  • Users can request the deletion of their data at any time by emailing us at support@openculturebot.com.

• AI-processed data

  • OpenAI retains inputs for up to 30 days for abuse detection

• Usage Data

  • Analytics and device metadata are retained for internal analysis

  • Deleted within 90 days unless required for security purposes

  • Retained only as necessary to comply with legal obligations

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. In such cases:

• We will notify users before any transfer occurs

• Users will have the option to request deletion of their data before transfer

• The new owners will be required to honor this Privacy Policy

• Any changes to the privacy policy by new owners will be communicated in advance

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities.

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us. While We strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security. We implement appropriate technical and organizational measures to protect Your data, including:

• Encryption of data in transit and at rest

• Regular security assessments

• Strict access controls

• Continuous monitoring for potential vulnerabilities

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by:

• Posting the new Privacy Policy on this page

• Sending an email to affected users

• Displaying a notice in the Service

• Updating the "Last updated" date

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For any privacy-related concerns:

• Email: support@openculturebot.com

• Support Page: https://www.openculturebot.com/support